![]() For information on creating a System Admin account, visit our Administrator Tasks documentation.įrom Mattermost Server v5.32 and later, you can renew your self-hosted Mattermost subscription with a credit card if you have a standard Mattermost contract. If you haven’t yet installed and deployed a Mattermost instance, visit the Deployment Guide to get started. You can also use the mmctl to apply the license. In Mattermost, follow the steps provided in System Console > About > Edition and License to apply your license key. On the Customer Portal Subscriptions page, select Download License to download the license key for your subscription. If you’re not a Mattermost System Admin, contact your organization’s Mattermost System Admin for assistance. System Admin access is required in order to apply the license. Once downloaded, your Mattermost license is ready to use and is applied via the Mattermost System Console. If possible, keep the error message/number that you received on hand as it may help with their investigation. If you experience any problems with your transaction, please contact our Support team via the Customer Portal. This is an additional cost and is automatically added to your order total.Įnter your billing and payment information. (Optional for Enterprise subscriptions) You can add Premier Support. For more information about how users are defined, see our FAQ. This indicates the number of users you can have on this subscription’s instance. When you buy a Mattermost subscription for a self-hosted deployment, you’ll receive an activation license.Ĭhoose a subscription, and enter the number of users in the Order summary field. ![]() ![]() Otherwise, you can log in with your existing credentials. If you haven’t created an account yet, follow the steps provided. If you’re using Mattermost v7.6 and below, you can buy a Mattermost subscription via the Customer Portal page. If your deployment doesn’t have internet access, please continue to use the Customer Portal or, contact our sales team for assistance. When your purchase is complete, a license is automatically applied to instance and your subscription is active immediately. This number has to be equal to, or greater than, the current number of active users in your Mattermost deployment. In Mattermost, select View Plans in the global header or via System Console > View plans.Įnter the number of user seats you’re purchasing. From Mattermost v7.7 you can buy a Mattermost subscription from within Mattermost:
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